Manage TAS Email Delivery

Some TAS members have not been receiving emails or announcements sent through the mail tool of our contact manager. There are several reasons why these emails may be failing to be delivered, including full inboxes, spelling errors in your listed email address, or emails that are filtered into spam folders.

If you believe that you are not receiving our emails, please verify your address on your website profile (insturctions can be found here). If that email address is correct, please add Texas Archeological Society [tasoffice@txarch.org] to your email contact list and trusted sender list to prevent emails from being filtered out or moved into ‘Spam’ folders [instructions below].

 

Finally, please open emails from Texas Archeological Society before deleting them. The software that manages our email contacts will stop sending mass emails to members if those members do not open their emails for a period of time because the system is predicting that the emails are unwanted.  

If you are still experiencing issues with emails not being sent received, feel free to reach out to internet-chair@txarch.org and I can work with you to determine a solution.  

Gmail

Add a contact:

  1. From an email sent by TAS, hover the mouse over the sender name.  

  2. In the contact box that appears, click on “Add to Contacts"

 

Check your filters:

  1. From a browser, open Gmail.

  2. In the top right, click Settings.

  3. At the top, click the Filters and Blocked Addresses tab.

  4. Look for filters that include the words "Delete it" or "Skip Inbox" next to any email from a txarch.org email address.

  5. To the right, click Edit or Delete.

  6. Follow the on-screen instructions.

Microsoft Outlook

Add a contact:

  1. Open an email from TAS and right click on the contact name 

  2. Select ‘Add to Outlook Contacts’ and verify contact information

  3. Save and close

Check your filters:

  1. Go to the ‘Home’ tab in Outlook

  2. Click on the ‘Junk’ drop-down in the menu bar and select ‘Junk E-Mail Options…’

  3. Click on the ‘Safe Senders’ tab and add txarch.org 

  4. Apply changes

  5. Click on ‘Blocked Senders’ tab and verify that there are no txarch.org email addresses included – if so, select and remove

512.245.1696

Texas Archeological Society, Department of Anthropology, Texas State University, 601 University Drive, San Marcos, Texas 78666-4616

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